Privacy Policy
Bio Basic Asia Pacific Pte Ltd respects your privacy and we strive to be as open and transparent as possible while serving you.
During the process of using our services and interacting with us, Bio Basic Asia Pacific Pte Ltd may collect personal data such as your name, postal address, contact information (e.g. mobile number and email address) and other information that may identify you or is personal to you (e.g. NRIC, FIN, date of birth, etc.). We may also collect information about your browser type, device ID, IP address and the pages you visit. We may collect these data from you when you:
i) Provided us your personal data during transactions
ii) Using our products and services
iii) Registered for an account at our customer portal
iv) Contacted and interacted with us for enquiries, feedbacks or request for assistance
v) Visiting our websites and applications (e.g. cookies and other technologies)
vi) Provide us products and/or services
vii) Referred by our business partners
viii) Submitted your data to us for any other reasons
When you provide us personal data of other individuals, it will be deemed as you are authorised to disclose and consent, on their behalf, to the processing of such personal data which your consent has been sought and obtained.
By your continued usage of this website, you agree that Bio Basic Asia Pacific Pte Ltd may collect, use, disclose and process your personal data in accordance with the Personal Data Protection Act 2012, these T&Cs stated in this website, and for the following purposes:
i) Provisioning and administrating of services and products (e.g. to respond to enquiries, to process bills and payments, to provide the products and/or services to you and verifying your identity for any purchase using your registered information)
ii) Market research and customer feedbacks to help in improving our products & services provided to you and in developing new products
iii) Sharing of discounts and promotions through advertisements with prior consent obtained from you
iv) Informing of any service or security issues and to prevent fraud or other crimes
v) Ensuring the safety and security of our properties and systems
vi) Meet legal, regulatory and other requirements including providing assistance to law enforcement, judicial and other government agencies
vii) For purpose relating to the supply of goods and services to Bio Basic Asia Pacific Pte Ltd
We will not use your personal data for other purposes outside the list mentioned above, unless permitted under local laws and regulations. We will seek your consent before collecting any additional personal data and before using your personal data for purposes that has not been notified to you (except where permitted or authorised by law).
We may share you personal data with:
i) Our clients,
ii) Regulatory authorities, law enforcers, government agencies or organisations, as required by local laws and regulations,
iii) Business partners & vendors we worked with to provide you the services & products
iv) Financial institutions for purposes or our business relationship,
v) Research institutions for market analysis purposes
The purposes may continue to apply even in situations where your relationship with us has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).
The consent you provided for the collection, use, disclosure and processing of your personal data will remain valid until it is being withdrawn by you. You may withdraw consent and request us to stop using, disclosing and/or processing your personal data for any or all of the purposes by submitting your request in writing to sg@biobasic-asia.com.
Upon receiving your request to withdraw you consent, we may require a reasonable time (depending on the complexity of the request and its impact on our relationship with you) to process your request and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. Generally, we shall seek to process your request within 10 business days after receiving it. Should we need additional time to process your request, we will notify you by writing.
Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing the service to you. In such situations, we shall notify you before completing the processing of your request.
Do note that withdrawing your consent does not affect our rights to continue to collect, use and disclose personal data where it is permitted or required under applicable laws to collect, use and disclose your personal data.
If you have any feedbacks or issues in relation to your personal data, or with to make a correction to your personal data, you may contact us at sg@biobasic-asia.com.
We may update this Privacy Policy time to time, to comply with applicable laws or as we update our data usage and handling processes without prior notice. The amended Privacy Policy will take effect when made available. Your continue usage of the website constitutes your acknowledgement and acceptance of such changes.
